SHIPPING IS DELAYED TO DUE COUNTRY LOCKDOWN •

FAQ - Shipping Information/ Issues

SHIPPING PRICES INCREASED • The postal service in the UK - Royal Mail have reviewed and changed their prices therefore I need to change mine in order to reflect that. UK orders will be £1.15 and International orders will be tracked priced at £10.75

From the 22nd of December 2019 standard shipping for international orders no longer exists. Shipping is now tracked/signed for international orders. The exception is P4P Pins, they will still be standard mail, I didn’t like the thought of the postage being more than the pins! 

IMPORTANT NOTICE /IMPORTANT INFORMATION!

 I order my pins from a manufacturer in China, and due to this my preorder/P4P pins were experiening delays due to the Chinese New Year and their extended holiday period. My manufacture is now back at the factory. Please see Pin Updates page for information on each individual pin! 

Due to the Coronavirus there may delays in shipping and receiving orders.  This is something that none of us can control so I would really appreciate patience and understanding during this time. 

 

  • Will there be a delay in shipping due to the COVID-19?
 Yes. There may be a delay in receiving any orders I have sent out before Mid March/April. The UK is currently in lockdown and I am in staying at home as much as a I can meaning that I can not leave the house to go to the post office. I have a means to send out UK orders safely, as well as non tracked international orders. For tracked international orders it’s a little harder as I feel it’s not worth the risk to go to the post office if I just have one order, so I will only so do when I have accumulated orders. You will receive a shipping notification and a tracking number once I have shipped off your order. Please stay safe everyone.

  

    • Will the pins be affected by Covid-19?
    I can understand the concern for the pins themselves being affected by the virus. Do not worry, there is no need to disinfect the pins I send you - I will be giving the pins a good clean for anyone concerned. Since the virus can not survive on a surface for more than several hours, once I package my orders I will be putting them aside sealed. 

    • When I go to check my order status is says “We are getting your order ready” but it has been shipped. What does this mean? What is going on?
    Unless you actively select the tracking shipping option at checkout I send all my packages standard mail mean there is no tracking (this no longer applies for international orders, it applies to any orders made before the 22nd of December 2019 ) For some odd reason, that is beyond my understanding, when I ship my orders my website will say “we are getting your order ready” this is clearly not true, as you should all receive a shipping notification as soon I fulfil your order (please check your mail spam folders) The reason it will keeping saying “we are getting your order ready” is that since there is no tracking number it can not update. It’s really stupid but it’s not something I can control. 

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